This policy explains our website practices. Payment-card information is entered on Square’s hosted checkout and is not stored by this website.
Information we collect
We collect information you provide when creating an account, placing an order, joining our mailing list, requesting product help, submitting a review, asking for a return, or contacting us. This may include your name, email, phone number, delivery details, product preferences, order references and messages. We also receive essential technical information needed for security and operation.
Why we use it
We use personal information to provide products and customer service, process and fulfil orders, respond to enquiries, manage returns, maintain wishlists and reviews, prevent misuse, and send marketing only when requested.
Service providers
We use service providers including Square for payment, Australia Post and other carriers for delivery, Clerk for customer accounts, Vercel for hosting and storage, Resend for transactional email, and eBay where a listing is supplied from our eBay catalogue. Each provider handles information under its own privacy terms.
Storage, access and deletion
We keep information only as long as needed for the purpose collected, legal obligations, dispute handling and security. You may request access, correction or deletion by contacting us. Some transaction records may need to be retained by law.
Cookies and local storage
We use essential browser storage for the cart, recently viewed items, comparison and account session. We do not sell personal information.
Contact
Privacy questions: contact Reflextions Leathers or phone 0424 931 143.