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Request a return or refund

Send us the order details for review. Do not enter card numbers, bank details or passwords. This form does not automatically approve a return or release money.

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Your request

Square order, payment or receipt reference You can find this on your Square receipt or order confirmation.

Product name

Date you received the item

Reason

Preferred outcome Your preferred outcome will be considered after the item and claim are assessed.

What happened?

Photos for a faulty or damaged item Optional. Up to five JPG, PNG or WebP photos, maximum 5 MB each. Photos are uploaded only when you submit.

I confirm the information is accurate and understand that submitting this request does not automatically approve a return or issue a refund.

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Request a return or refund

Your request

Track a return request